Tuesday, May 14, 2013

Social Media & Customer Service {Infographic}

Have you used social media to connect with a company? I know I have! Chances are that you've used Facebook, Twitter, or other forms of social media to ask a company questions about a product, troubleshoot an order, or provide feedback. This is fascinating and provides a lot of insight into how customer service has changed in recent years.

Disclosure: This is a sponsored post.